You already know I couldn’t do what I do without the incredible assistance, patience, and support of my sales associates and makeup artists. They let me swatch at their counters; they’re the ones who give me the scoop on new products.
Well I recently had a “first” at Saks. I was there swatching, and one of the sales associates made a point of introducing me to the department manager, who said, “we think what you’re doing is great, and we want you to know you’re welcome here.” Wow. It was the first time I’d received such a warm welcome at the manager level.
The next time I was there swatching, something even MORE remarkable happened.
Saks is pre-selling Tom Ford’s new lipsticks (this is a Neiman Marcus town; Saks doesn’t yet have testers or product).
I happened to notice as a sales associate greeted a longtime customer, told her about the lipsticks, then walked her over to a computer console, where he pulled up my swatches to show her the shades! Â The customer placed her pre-sale order on the spot!
What a vote of confidence from that sales person! Â And I was amazed at how progressive his sales tactics were.
Basically a few sales associates in that store know about my blog, and on a totally grassroots level, decided they were going to use them to help customers make their shopping decisions. Â That’s pretty much everything I hope my blog to achieve. It totally made my day.