Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains the best way to reach us and what we can (and can't) help with.
What we can help with
Crypto Casinos is an independent review and comparison site for US players looking at crypto casinos — sites like BetPanda, CoinCasino, Cryptorino and the others featured on our rankings. We're happy to hear from readers on topics such as:
- Corrections to bonus terms, coin support, or licensing details on a review
- Suggestions for a crypto casino you think deserves a look
- Questions about how we score and rank the sites we cover
- Feedback on the site itself — broken links, unclear sections, missing information
- General questions about how crypto deposits, withdrawals or bonuses tend to work at these casinos
We update our content regularly, and reader tips are one of the ways we catch things that have changed — a bonus that's expired, a coin that's been dropped, a withdrawal limit that's shifted. If you've played at a site we've reviewed and something doesn't match what we've written, we want to know.
What we can't help with
A few things sit outside what a review site can reasonably do:
- Account or payout disputes. We don't operate any casino and have no access to player accounts. If you have a problem with a deposit, withdrawal, or a bonus not crediting, you'll need to contact that casino's own support team directly.
- Legal or tax advice. We can point you toward general information, but for anything specific to your state's gambling laws or your tax obligations on winnings, speak to a licensed attorney or tax professional. Gambling laws vary by state, and crypto casinos operate offshore rather than under any US regulator, so your own situation depends on where you live.
- Help with a gambling problem. If gambling is causing you or someone you know harm, please see our Responsible Gambling page or call the National Problem Gambling Helpline at 1-800-GAMBLER. That line is free, confidential, and available regardless of which site you've played at.
Before you write in
A couple of quick checks can save time on both sides:
- Check the casino's own help centre or live chat first if it's an account-specific issue — we can't act on your behalf with any operator.
- If you're flagging a factual error, let us know which site, which detail, and roughly when you noticed it — this helps us verify and correct it faster.
- If you're a crypto casino operator inquiring about a listing, note that our rankings reflect our own research and editorial rating, not paid placement — commission from affiliate links never buys a better position.
How our reviews stay independent
Crypto Casinos may earn a commission if you sign up with a casino through a link on this site. That relationship never decides how a site is scored or where it sits in our rankings — a low-rated site pays the same commission rate as a top-rated one, if any. We disclose this plainly because we think readers deciding where to gamble with real money deserve to know how a site makes its money. For more on how we assess operators, see our Non Gamstop Casinos UK 2026 guide or the About Us page for our full methodology.
A note on eligibility
The casinos we review are intended for adults aged 18 or 21 and over, depending on the specific site's terms and your state's minimum gambling age — always check the operator's own age requirement before signing up. Crypto casinos serving US players are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US state regulator. That means they sit in a legal grey area for US players, and it's on you to check your own state's laws before playing. Offshore sites also may not offer the same self-exclusion tools or player protections that state-regulated operators provide, so if you're weighing that trade-off, our Responsible Gambling page has more detail.
Get in touch
Whether it's a correction, a question about our ranking criteria, or feedback on the site, we read every message that comes in. We can't promise a response to every single email, but genuine corrections and well-explained concerns get priority — accuracy is the whole point of a review site, and we'd rather fix a mistake than defend one.